International patients
Dr Wong treats overseas patients at Mount Elizabeth Medical Centre, part of a hospital group with Patient Assistance Centres and interpreters for consultations. He consults directly in English and Mandarin; other languages are arranged in advance. Mount Elizabeth Hospitals accept international health insurance from providers including BUPA, Cigna, Aetna and Allianz, subject to your plan. Without a credit arrangement, you pay the hospital and can ask your insurer about reimbursement.
Languages
Mount Elizabeth Hospitals have served international patients from more than 120 countries, and the hospital group has representative offices across the region. Interpreters for other languages, including Bahasa Indonesia and Khmer, can be requested through the hospital.
中文
可通过医院安排口译员。
မြန်မာဘာသာ
ဆေးရုံမှတစ်ဆင့် စကားပြန် စီစဉ်ပေးနိုင်ပါသည်။
Tiếng Việt
Có thể sắp xếp phiên dịch thông qua bệnh viện.
Interpreters and translation
Dr Wong consults directly in English and Mandarin. For other languages, tell the clinic when you book and an interpreter is arranged for your consultation ahead of your visit, through Mount Elizabeth’s own translation and interpreter service.
Paying for treatment from overseas
International insurers the hospital names
Mount Elizabeth and Parkway East Hospitals say they accept international health insurance from providers including BUPA, Cigna, Aetna and Allianz. To avoid paying upfront you need a Letter of Guarantee from an insurer with a prior credit arrangement with the hospital, so ask your insurer before you travel.
Other insurance, or no insurance
You pay the hospital directly. Major credit cards and cash, including foreign currency, are accepted. Ask your own insurer whether it reimburses treatment in Singapore; the clinic can prepare the medical report it asks for.
There is no single form that works for every insurer. The document you need depends on your insurer and whether it has a credit arrangement with the hospital. Confirm the exact requirement with your own insurer, and see Mount Elizabeth’s own insurance page for the current list of accepted plans.
Dr Wong’s fees are guided by the MOH fee benchmarks shown on the Fees and insurance page. These cover the surgeon’s fee; hospital, anaesthetist and other charges are billed separately by the hospital.
Planning your trip
- Contact the clinic first to arrange a consultation date, and tell us if you need an interpreter
- Mount Elizabeth’s international offices can help with visa applications and flight and airport transfer arrangements
- Bring a doctor’s referral letter, your identity document, and any insurance or Letter of Guarantee documents
- Medical evacuation and repatriation arrangements are available through the hospital where needed
Source: Mount Elizabeth Hospitals, International Patients Guide, read 6 November 2026.
Questions from overseas patients
Does Dr Wong speak my language?
Dr Wong consults directly in English and Mandarin. For other languages, an interpreter can be arranged through the hospital ahead of your visit. Tell the clinic your preferred language when you book, and ask whether any charge applies.
Is my overseas insurance accepted?
Mount Elizabeth Hospitals say they accept international health insurance from providers including BUPA, Cigna, Aetna and Allianz. Cover depends on your own plan, so check with your insurer before you travel. The hospital only accepts a Letter of Guarantee from an insurer that has a prior credit arrangement with it. Without one, you pay the hospital yourself (major credit cards and cash, including foreign currency, are accepted) and can ask your insurer whether it will reimburse you. The clinic can prepare the medical reports your insurer asks for.
Is there a form I need to fill in for my insurer?
There is no single universal form. If your insurer has a credit arrangement with the hospital, the Letter of Guarantee comes from your insurer, not the hospital. If you are claiming reimbursement after paying, your own insurer's claim form applies, and the clinic can prepare the medical report it asks for. Confirm the exact document your insurer wants before you travel.
Does the hospital look after overseas patients?
Mount Elizabeth Hospitals have served international patients from more than 120 countries, and have representative offices across the region. These offices can help with travel arrangements, visas, and planning your visit before you arrive.
Can the clinic help with travel arrangements?
Mount Elizabeth's Patient Assistance Centre and international offices help with visa applications, flight and airport transfer arrangements, accommodation, and medical evacuation where needed. Contact the clinic first so a consultation can be arranged, and the hospital's international office can help with the rest.